Serik, Turkey
Boğazkent
N/A
+90 4440558
Very nice hotel, beatiful side see view from our terrace. All inclusive does not give the food and drinks I expected (ask for canned beer as they offer just Efes draft generally) Room did not seem to be vacuumed as I collected lots of dust after 3 days. I had to ask for clean towels, toilet paper and sparkling water as it comes in very small bottles (no alcohol in the mini bar). 3 of 6 restaurants were with no charge. The Turkish one did not have a menu, so we did not know what was served just in case we didn’t want. Latino restaurant was ok, but Italian was the best, just the portions were very small. We wanted to see the menu for Dragon restaurant but were told that they had same Italian menu, hopefully with bigger portions as they charged here. Helpful staff and welcoming just hard to communicate in English. Due to pandemic, all activities by pool and beach were cancelled, just the evening entertainment was present, but without a clear schedule posted. Swimming pool not very crowded and big, but needs to make jacuzzi work, wash clean the beds and tables.
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We had a great stay in this hotel. Here are some pros and cons. Pros: Close to the beach Nice rooms Nice food Relaxing atmosphere, no drunk Russians this year (although Ukrainians appeared last day of out stay, they behave similar) Waterworld is really fun. Cons: Poor English knowledge of staff, even at reception. Shallow pool (140cm), good for kids, but adults will be disappointed. No animations for kids or adults, you got bored quickly. Lot of bars and restaurants are out of service. I was hungry at 11 PM and I could find anything to eat. Please note that most of those cons are because of covid 19, but still, the price should be even lower for this service.
We went to this resort for 7 nights, my kids loved it. Excellent place for fun with the families. Beech is only few minutes walk, slides for kids and adults can join with the kids. Food was so nice and healthy. Plenty of foods and drinks served in various locations all day along. Staff was superb, specially one guy called Sahin who was always smiling and helping us. Thank you so much, i definitely recommend this place.
A lot of staff speak limited English which, while understand, makes communication difficult. Minor problems with rooms were quickly taken care of. However food was initially a problem due to flight times, even though food is meant to be offered 24/7, it was quite scarce and difficult to find, again due to the staffs' limited English even at reception and I find it to be a major issue that smoking is permitted in family areas such as by the pool. But overall a stunning hotel with great pools and slides, friendly relaxed atmosphere a great place for families.
Great place to stay. Extremely friendly staff, services ware outstanding, high quality. Food is excellent and plenty of sortiments to choose from. Spa and massage centre also at high quality level, managed to book 5 session of 1 hour each at a very good price so for those who need I'll highly recommend(started with 15' free of charge session to accommodate). Also when we made the deal we've got a 30' Turkish Bath as a bonus. Beach is situated 200 metres away from the hotel with a clear access. Overall this location is a win/win deal and most likely will be visiting again. CRISTAL WATERWORLD RESORT
The Resort was pretty good..in my room since I arrived I let them know that the soap dispenser is not working. They told me they will take care !! And ..nothing ..in 7 days nobody came to fix...... I went and bought a soap..You have to improve the service at restaurant.. My appreciation for the Resort is for the Lady from . Gõzleme !! She is the..Best !!
very nice hotel, absolute vacation feeling. i loved how near the beach was and during our 1 week there, there has always been something new to find when walking around inside or outside. The buffet is amazing, as well as the Spanish a la carte restaurant. The staff was very nice and helpful. The rooms were cleaned everyday. the hotel itself is beautifully designed and there has always been a free place to sit on both beach and pools. The night buffet is not as good as the evening buffet, but that's alright, we only ate there when arriving very late at the hotel on our first night.
Was a very nice hotel with brilliant staff, 24hr bar which was really good, pretty much food on 24 hrs too. The food was nice and there was a fair selection but it was pretty much the same every day. The water slides are awesome. The hotel is really big and there is entertainment every night, some are really good and others are average. This is a holiday based hotel as the location is a bit in the middle of no where, how ever I did get a taxi to some brilliant markets which cost 30 and 80 in a taxi.
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